Last updated: April 2026
MA Engineering LTD ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Contact information: Name, email address, phone number, and postal address when you fill in our contact form or request a consultation.
- Property information: Details about your property type and energy usage that you provide during consultations.
- Website usage data: IP address, browser type, pages visited, and time spent on our site, collected through cookies and analytics tools.
2. How We Use Your Information
We use your personal data to:
- Respond to your enquiries and provide consultancy services
- Send you relevant information about our services (only with your consent)
- Improve our website and user experience
- Comply with legal obligations
3. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your data based on:
- Consent: When you submit a contact form or subscribe to communications.
- Legitimate interest: To improve our services and respond to enquiries.
- Contractual necessity: To deliver consultancy services you have requested.
4. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share data with:
- Trusted service providers who assist in operating our website (e.g., hosting providers), bound by confidentiality agreements.
- Legal authorities if required by law.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form data is retained for up to 24 months after your last interaction with us.
6. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at info@maengineering.co.uk.
7. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser. We use:
- Essential cookies: Required for the website to function properly.
- Analytics cookies: To understand how visitors interact with our site.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
MA Engineering LTD
Email: info@maengineering.co.uk
Phone: +44 1234 567890